Our Terms & Conditions
All our prices listed in this catalogue include VAT at the current rate where applicable but exclude delivery costs. We reserve the right to alter prices without notice. For heavier orders over 5kg we charge a flat fee. For free shipping the threshold to trigger this is £19.99. Special delivery within the UK is charged at £3.95. All UK special delivery packages are guaranteed next day providing we receive your order before 1600hrs and the next day is a working day (Mon-Fri) and require a signature on delivery.
Please note: Whilst we are happy to ship worldwide, shoppers should be aware that they are totally responsible for the payment if applicable of any customs duty charges applied by the receiving customs authorities.
All payments are processsed through our partner Stripe who accept all major credit cards; Visa, Mastercard, American Express and Paypal.
It must be appreciated that Lycra is a delicate material and the life is very limited in Chlorinated water. The Strength of chemicals will vary from pool to pool and even on the same day. The garment should be hand washed in cold water immediately after use as chlorine continues to affect the Lycra when left in your sports bag or towel. Do not machine wash or tumble dry since some detergents also attack Lycra®. Sitting on rough pool side surfaces will also ruin the material. For longer life we suggest a Nylon or polyester suit.
All goods that are returned must be accompanied by a list of items, invoice number or account number to which they were supplied. A certificate of posting must be obtained for returns, supplied free of charge by the post office. Credit for lost returns will not be given unless a certificate of posting is obtained. Goods returned under complaint should be returned quoting the invoice number and if the manufacturer accepts the fault, credit will be given in full. Secure Ordering All precautions are taken to ensure that transactions are secure although Swim Savvy cannot be held responsible for any breech of security.
The cancellation notification period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
Please call 01953 433966 to cancel or email [email protected]. All orders placed online are processed manually, if any problem is found with detail submitted a member of the Swim Savvy sales team will contact you before shipping.